Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.If your item arrives damaged or broken we will exchange for a new one at no additional cost.
- After the day your order is delivered, you can email a customer care representative at mailto:support@gymboosts.com with your name, email and receipt/ proof of purchase using the subject header “30 Day Return Request” to claim your “30 Day Money-Back Guarantee”.
- A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product’s warranty period.
- If you are not completely satisfied by the performance, email a customer care representative via the same email chain sharing your review and money-back request.
- Once approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Return the product (in its original packaging) via a trackable mail service within 30 days from the delivery date to the address provided by our customer care representative. Items sent back to us without first requesting a return will not be accepted.
- Incomplete, indecipherable or illegible claims will be deemed invalid. Real postage costs for the sending and return of the product are the full responsibility of the claimant and will not be refunded.
- Once returned, you will get your refund within 30 days from the date of receiving product.
- Our return address is 300 Delaware Avenue, STE 210-A, DE 19801